ToyAura. Privacy Policy
Effective Date: March 16, 2023
ToyAura (“we”, “us”, or “our”) values your privacy. This privacy policy is designed to explain how we collect, use, and protect your personal information when you visit our website (“this website”). We are committed to safeguarding your privacy in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By accessing and using ToyAura’s website or services, you agree to the terms and conditions described in this privacy policy.
1. Information We Collect
When you visit our website, create an account, or purchase products, we may collect the following information:
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Personally Identifiable Information (PII): This includes, but is not limited to, your name, email address, mailing address, phone number, payment information, and other information that can be used to identify you.
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Non-Personal Information: We may also collect technical information related to your interaction with the website, such as your IP address, browser type, operating system, access time, and clickstream data.
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Cookies and Similar Technologies: We may use cookies, pixel tags, and other technologies to enhance your browsing experience, analyze website traffic, and provide personalized advertising services. You can refuse the use of cookies through your browser settings, but this may affect certain features of the website.
2. How We Use Your Information
The information we collect may be used for the following purposes:
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Order Processing: To fulfill orders for figures or related products, including processing payments, tracking orders, and providing customer support.
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Account Management: To create and manage your account, allowing you to benefit from the personalized services we offer.
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Customer Service: To provide customer support, respond to inquiries, and handle complaints.
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Marketing and Promotions: To send you updates, promotional offers, and other messages about products we think you may be interested in. You can opt out of receiving such communications at any time.
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Improving Website Experience: We may use your information to analyze user behavior and improve our website and services to enhance your experience.
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Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, or enforce our terms of service.
3. How We Share Your Information
ToyAura does not sell or rent your personal information to third parties. We may share your information in the following circumstances:
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Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, handle logistics, and provide customer service.
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Legal Requirements: If required by law or to protect ToyAura’s legal rights, we may disclose your information, including in response to requests from law enforcement or government authorities.
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Business Transfers: If we sell or transfer all or part of our business (such as in a merger, acquisition, or sale of assets), your information may be transferred to the new business owner.
4. Your Rights and Choices
Depending on applicable law, you have the following rights:
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Access and Correction: You can access and update your personal information at any time.
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Deletion: In certain circumstances, you may request that we delete your personal information, except where we are required to retain it for legal reasons.
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Opt-out of Marketing: You can opt out of receiving our promotional and marketing emails by clicking the “unsubscribe” link in those emails or by contacting customer service.
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Data Portability: In certain situations, you have the right to request that we transfer your personal information to you or another data controller.
5. How We Protect Your Information
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypting payment information, conducting regular system audits, and limiting employee access to sensitive data.
While we take steps to safeguard your data, no data transmission or storage system can guarantee complete security. If you have any concerns about data security, please contact us.
6. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies and practices, and we are not responsible for their privacy practices. We recommend that you review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete such information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. If we make substantial changes to the policy, we will post the updated version on our website or notify you via email. We encourage you to review this policy regularly to stay informed about our privacy practices.
9. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:
ToyAura
Email: [email protected]
Phone: +852 5323598
By continuing to use ToyAura’s services, you acknowledge that you have read and understood our privacy policy.